PRIVACY
POLICY
Last updated: January 1, 2026 · 99HomeBazaar
At 99HomeBazaar, your privacy is fundamental to how we operate. This Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have over it. We are committed to full transparency — no legalese, no hidden clauses.
INFORMATION WE COLLECT
Information You Provide
When you create an account, list a property, or contact an agent, we collect information such as your name, email address, phone number, mailing address, and payment details. We also collect any messages or documents you submit through our platform.
Information Collected Automatically
When you use our services, we automatically collect certain information including your IP address, browser type, device identifiers, pages visited, time spent on pages, and referring URLs. We use cookies and similar tracking technologies to collect this data.
Information from Third Parties
We may receive information about you from third parties such as social media platforms (if you sign in via Google or Facebook), credit bureaus, and real estate data providers to enhance your experience and verify listing information.
HOW WE USE YOUR INFORMATION
To Provide Our Services
We use your information to operate and improve the platform, process transactions, connect buyers with sellers, verify property listings, and send you service-related communications such as booking confirmations and account updates.
To Personalise Your Experience
We use your search history and preferences to show you relevant property listings, send you personalised recommendations, and tailor our marketing communications to your interests.
For Legal and Safety Purposes
We may use your information to comply with applicable laws, enforce our Terms of Service, prevent fraud, and protect the safety and rights of our users, agents, and the public.
DATA SECURITY
How We Protect Your Data
We implement industry-standard security measures including AES-256 encryption for data at rest, TLS encryption for data in transit, multi-factor authentication, regular security audits, and access controls to protect your personal information.
Data Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by applicable law within 72 hours of becoming aware of the breach.
YOUR RIGHTS
Access and Correction
You have the right to access the personal information we hold about you and to request corrections if any information is inaccurate or incomplete. You can do this through your account dashboard or by contacting us directly.
Deletion and Portability
You may request the deletion of your personal data at any time, subject to legal retention requirements. You also have the right to receive a copy of your data in a structured, machine-readable format.
India PDPB Rights
Users in India have additional rights under the Personal Data Protection Bill (PDPB), including the right to data localisation, the right to be forgotten, and the right to nominate a representative for data-related decisions. To exercise these rights, contact our Data Protection Officer at privacy@99homebazaar.com.
Opt-Out
You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by updating your notification preferences in your account settings.
DATA RETENTION
How Long We Keep Your Data
We retain your personal information for as long as your account is active or as needed to provide our services. After account deletion, we retain certain data for up to 3 years for legal, audit, and dispute resolution purposes, after which it is securely deleted.
CHILDREN'S PRIVACY
Age Restriction
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
CHANGES TO THIS POLICY
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by displaying a prominent notice on our platform. The date at the top of this page reflects when the policy was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.
CONTACT US
Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at privacy@99homebazaar.com or write to us at C3M Mart Second Floor, Sadurpur Sector 45 Noida Delhi-NCR 201303.
Questions about your privacy?
CONTACT DPO